PRIVACY POLICY – YOUR QUESTIONS ANSWERED

WHAT IS THE PURPOSE OF THIS POLICY?
To explain how we, as an international wine and spirits retailer, handle your personal data – especially when it comes to payments and contact information.

WHAT DO YOU COLLECT WHEN I REGISTER?
Your name, email, and a hashed password. You can also store delivery addresses and preferences for faster future orders.

WHAT DO YOU COLLECT WHEN I BUY?
Basket contents, billing address, shipping address, taxes and duties, shipping costs, and tracking details – all necessary to complete your order and manage returns.

HOW DO YOU HANDLE CARD PAYMENTS?
Your card data goes directly to our payment provider over an encrypted connection (HTTPS/TLS). We only see a payment status and token – never your full card number or CVV.

WHAT SECURITY MEASURES DO YOU HAVE?
Access controls, separate environments, monitoring, backups, updates, and restricted internal access that can be audited.

WHO DO YOU SHARE MY DATA WITH?
Only carriers, payment processors, fraud prevention services, and technical suppliers – and only as needed for each service.

WHAT ABOUT COOKIES?
Essential cookies keep your session, basket, and security working. Optional cookies may track usage or personalise content – adjust them where settings are available.

HOW LONG DO YOU KEEP MY DATA?
Transaction data is kept for legal and dispute periods. Technical logs are kept for shorter security and maintenance windows.

DO YOU TRANSFER DATA INTERNATIONALLY?
Yes – due to hosting, logistics, and payment systems across countries. We apply safeguards and transfer only necessary data.

WHAT ARE MY RIGHTS?
Access, correction, restriction, objection, and erasure (where applicable). You can also manage cookies via your browser or site settings if available.